Bookings
- 1.1 Cheap Airport Parking Deals will endeavour to ensure that your confirmation voucher is emailed to the email address you provide on the booking form.
- 1.2 If for any reason your booking confirmation has not been received you must contact us immediately as no refund is available for no shows or if cancellation is received less than 48 hours before you are due to arrive at the car park. You can also download or view your confirmation email on Manage booking section.
- 1.3 All material information required under consumer law, including service provider identity, pricing structure, cancellation terms, and booking restrictions, is made available prior to booking via the “More Info” section and confirmation email. Customers confirm they have reviewed this information before completing a booking. Please click on the "More Info" on product(s) for any additional surcharges, operational hours, limitations, more information about service provider etc. Any additional charges are charged by the service provider/car parking company independently and bear no relevance to Cheap Airport Parking Deals or our advertised prices.
- 1.4 Cheap Airport Parking Deals acts only as a booking agent for the service provider for the featured car parks. It does not itself provide the parking services.
- 1.5 You will be contracting with the individual car park and will be subject to their Terms and Conditions which may contain exemption clauses and limit each company's liability. Car Park's full Terms & Conditions will be available on request We reserve the right to transfer your booking to an alternative service provider at anytime with no additional cost to you if the original provider is unable to fulfil your booking due to operational or other unforeseen issues. In such cases, you will be notified via email with the details of the new provider. If you are not satisfied with the transfer, you have the right to request a cancellation of your booking with a full refund of the booking amount paid.
- 1.6 Any claims by the customer in respect of parking services e.g collection & delivery of vehicle, damage to the vehicle etc must be made against the parking service provider and subject to their terms and conditions.(See 1.8)
- 1.7 Cheap Airport Parking Deals cannot accept liability in any circumstances where performance of the contract is prevented by reason of war, threat of war, riots, terrorist activities, natural disaster, fire or adverse weather conditions etc.
- 1.8 All Parking is subject to the terms and conditions of the individual car park and the customer expressly accepts that all claims regarding damage or loss caused by the service provider must be claimed from the service provider. In certain times e.g peak hours, holiday periods or anything beyond service provider's control customers should allow at least up to an hour either side when dropping on collecting their vehicle. If the service is not provided for reason attributable to the service provider or reasons beyond control like any system glitch or errors- the customer will only receive the refund for the booking amount.
Customer's Responsibilities
- 2.1 Please ensure you have your booking confirmation voucher/ and or booking reference with you when you travel. This will identify you as an Cheap Airport Parking Deals customer and enable the service provider to verify your booking.
- 2.2 It is your responsibility to obtain chauffeur's telephone number and details of arrival procedure before departing for the airport - any missed bookings, flights or other problems arising from your failure to obtain this information will not be recompensed by Cheap Airport Parking Deals or any of our affiliates.
- 2.3 Please remove all possessions and leave only the keys/codes required to move your vehicle. In the interests of efficient operation, you must be prepared to leave your car keys with car park staff if requested to do so unless otherwise stated. While all the effort is made to accommodate last minute bookings the time of collection can not be guaranteed as it depends on how busy the service provider is at the time and customers should allow enough time as delays are possible.
- 2.4 Claims cannot be considered once your vehicle has left the site (Park & Ride) or terminal (Meet & Greet) so please check your vehicle carefully before leaving from car parking site / Airport.
- 2.5 You must ensure that, before leaving the vehicle with the car parking company that it is in a roadworthy condition, taxed and holds a current MOT if applicable.
- 2.6 If you are charged by the car park because you do not follow the correct parking meet & greet procedure or do not turned up on your booked date-time, Cheap Airport Parking Deals may not be able to obtain refunds on your behalf or cannot provide you the receipt of extra charge(s). Customer must contact service provider for extra charge(s) receipt.
Prices
- 3.1 All prices are for pre-booking.
- 3.2 All bookings are subject to a non-refundable booking fee, selected optional services & processing charges. (our processing charges are included in the quote amount.)
- 3.3 Please check the product "More Info" for any additional surcharges. These charges are charged by the service provider/car parking company independently and bear no relevance to Cheap Airport Parking Deals or our advertised prices. In the case where customer changes the service, airport or a different service provider the price difference will be charged accordingly to the current price.
- 3.4 Please note some car parks cannot accommodate High-sided or unusually wide vehicles or there may be an extra charge. Please check "MORE INFO" on the product or contact our office for details before making a booking.
Cancellation Policy
- 4.1 Airport parking bookings are date-specific services and are not covered by the 14-day cooling-off period. According to Regulation 28(1)(h) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, contracts for the provision of leisure services on a specific date (or within a specific period) are excluded from the 14-day ‘cooling-off’ period applicable to certain online goods and services. As a result, the 14-day cooling-off period does not apply to bookings made through the Website, and cancellations are governed by these terms and conditions. All cancellations must be made directly through Cheap Airport Parking Deals in order to be valid. (Not with the car park). If a booking is cancelled by the car park or due to any unforeseen circumstances out of our control we will only refund the booking amount paid to us and we are not liable to pay any compensation.
- 4.2 Please goto customer support on the website to send your cancellation request with-in office hours only (Monday - Friday 09.00 to 17.00 excluding bank holidays). Alternatively you can do cancellation yourself via manage booking link on our website (Within the cancellation notice period).
- 4.3 Cancellation requests can only be actioned within office hours if emailed and are subject to our notice periods (see 4.8, 4.9).
- 4.4 No refunds are available for unused part stays.
- 4.5 Bookings Fees, SMS and Postal charges are non- refundable.
- 4.6 Non-Flexible rate bookings cannot be amended, cancelled or refunded. We reserve the right to cancel any booking.
- 4.7 Customers who cancel the booking with Cheap Airport Parking Deals and wish to re-instate the booking will not get any refund if cancelled thereafter.
- 4.8 Less than 72 hours cancellation notice from the date of the departure - Customers will receive no refund.
- 4.9 More than 72 hours cancellation notice from the date of the departure - all cancelled bookings are subject to a 20.00 GBP admin charge.
- 4.10 Amendments of arrival date to any new future arrival date, where an amendment is requested on drop off /arrival day or within 24 hours prior to arrival date of the original booking. Such modified bookings cannot be amended and are non-refundable, if cancelled thereafter.